Jordan Lewis
I’m an IT professional passionate about solving complex technical challenges, optimizing infrastructure, and leading teams to deliver results. Outside of work, I enjoy tinkering with home labs, open-source projects, and staying up-to-date with emerging tech.
IT Operations Manager • Systems Administrator • Infrastructure & Support Leader
I’m an IT professional with deep hands-on technical experience and a strong operations mindset. My background spans systems administration, infrastructure, hardware repair, networking, virtualization, and leading technical teams in high-variability, real-world environments.
I specialize in walking into complex or undocumented environments, stabilizing them, improving reliability, and building processes that make both technicians and users more effective.
Experience Snapshot
- Led and managed technical teams (hiring, onboarding, coaching, escalation ownership)
- Owned IT operations, service scope decisions, and client-facing escalations
- Administered Windows Server, Active Directory, Group Policy, backups, and disaster recovery
- Designed and supported LAN/WAN networks, VPNs, firewalls, VoIP, and physical infrastructure
- Maintained virtualization environments (Hyper-V, Proxmox) and imaging workflows
- Performed advanced hardware diagnostics, component-level repair, and data recovery
Who I’m a Good Fit For
I work best in environments that value ownership, technical depth, and practical decision-making. I’m especially effective in organizations that are scaling, modernizing, or recovering from operational chaos.
- Companies needing an IT Operations Manager or Lead
- Teams looking for a Senior or Lead Systems Administrator
- Organizations that want a hands-on IT or Infrastructure Manager
- MSPs or internal IT teams needing better process, escalation control, and stability
Personal & Open-Source Projects
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Open-Source Android App
Developed and maintain an open-source Android companion app for YouTube Music, focused on usability, background integration, and automation.
View on GitHub -
Home Lab & Server Experimentation
Maintain a Proxmox-based home lab for virtualization, network design, storage experiments, backup strategies, and infrastructure testing. Used as a sandbox for learning, validation, and automation before applying ideas in production.